Why Has My Payment Failed?

Created by Scoreline Support, Modified on Wed, 22 Jul at 1:31 PM by Scoreline Support

If your recent payment has failed, please check the following:

  • There are sufficient funds in the account associated with the card you're using
  • Your card details and billing address match the records your bank has on file

If you've checked both of these and still encounter issues, please contact your bank. They'll be able to tell you why the specific payment was declined.

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