Why Has My Payment Failed?

If you've encountered failed payment messages after attempting to update your payment 

method or a recent payment has failed, please see below:

• Please ensure there are sufficient funds in the account associated with the card you are attempting to use.

• Please ensure that all your card information and billing address matches the records your bank has on file

• If you still encounter issues please contact your bank for further information
  
  

To update your payment information for accounts created using Paypal, Apple, Android, you must log in to each of these respective accounts to make those changes. 

If you are experiencing issues updating your payment method or completing a transaction using an international card, please contact your bank directly.

If you have any other questions or concerns regarding payment, please get in touch with our Support Team here!.